Terms of Service

By using this website and placing an order, you agree to the following terms.

About Us
Peluma is operated from Lisbon, Portugal. All orders are placed and processed through this website.

Products & Pricing
We make every effort to describe our products accurately. Prices are listed in USD and may change without notice; the price at checkout is the price you pay.

Orders
We reserve the right to refuse or cancel any order, including in cases of suspected fraud or pricing errors. If we cancel your order, you will be refunded in full.

Shipping & Delivery
See our Shipping Policy for processing and delivery times. We are not responsible for delays caused by the carrier or customs once the package has shipped.

Returns, Refunds & Warranty
See our Return & Refund Policy for our 60-Day, 100% Money-Back Guarantee and 2-Year Warranty terms.

Health & Safety
Peluma is a personal care device, not a medical device. See our Legal Disclaimer for full health and safety information before use.

Intellectual Property
All content on this site — text, images, and branding — belongs to Peluma and may not be copied or reused without permission.

Limitation of Liability
Peluma is not liable for indirect or incidental damages arising from the use or inability to use our products, beyond the value of your order.

Governing Law
These terms are governed by the laws of Portugal, without prejudice to any consumer protection rights you may have under the laws of your country of residence.

Contact
Questions about these terms? Email support@peluma.store.